Workflow Map
We document the roles, handoffs, approvals, exceptions, and reports before choosing the build path.
Plan thisIndustry
Technology systems.
Product operations, customer portals, support workflows, and internal tools for growing software teams.
AorBorC starts with the operating model, then chooses the right mix of Creator, Zia AI, ERP, portals, integrations, and dashboards.
Technology
Zoho Creator, Zia AI, ERP, automation, portals, integrations, and reporting shaped around this operating context.
Operating Lens
Each build starts with the workflow, not the software label.
Related Work
A few matching projects, with sensitive details protected where needed.
AorBorC Technologies
AorBorC.com: We rebuilt our own website with Claude Code
Our legacy WordPress site on Bluehost had become exactly the kind of system we tell clients to leave behind: slow page loads, plugin conflicts on every update, an admin panel nobody enjoyed opening, and content that couldn't keep pace with the work we were shipping. So in early 2026 we did what we recommend to clients - we mapped what the site actually needed to do (intake leads, generate draft estimates, host case studies, run an AI chat that answers questions about our work), picked a modern stack, and rebuilt it end-to-end. We built the new aorborc.com with Next.js 16, React 19, TypeScript and Tailwind v4 on the front, Supabase Postgres on the back, OpenAI for the on-site chat assistant (Aora) and the draft-estimate generator, Resend for transactional email and OTP verification, GitHub for source control, and Vercel for hosting and edge delivery. Most importantly we paired up with Claude Code, Anthropic''s coding agent, and used it the way we''d want any client to use us - as a senior pair-programmer that handled the heavy lifting under direct human review. Every change went through a real pull request, every PR went through Vercel preview builds and an automated review pass, and only then was merged to main and shipped.
Read case
Unified Communications Provider
CRM + Billing Platform for a Unified Communications Provider
A unified communications provider was managing customer relationships, monthly billing, invoicing, payment tracking, and onboarding emails across disconnected tools. We integrated Zoho CRM with a custom Zoho Creator billing engine to automate monthly billing calculations, post invoices back into CRM, generate personalised welcome emails for new accounts, and centralise payment tracking inside Creator. We also stood up a curated FAQ system for their website to reduce inbound support volume.
Read caseTechSupport Pro
AI Customer Service Copilot
A B2B SaaS company''s customer-support team was drowning in repetitive tickets - password resets, billing questions, integration walkthroughs - while the genuinely hard issues sat in the queue waiting for a senior agent. We built an LLM-powered copilot that lives inside the agent''s existing helpdesk: it watches the incoming ticket, retrieves relevant docs from a private knowledge base (RAG over their docs site, runbooks, and changelog), drafts a reply in the company''s voice, cites its sources, and lets the agent accept, edit, or discard before sending. Agents review the draft - the AI never auto-responds. Over time the copilot also surfaces "this looks like a recurring pattern" insights to product so the most common tickets get fixed at the source.
Read case