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How to receive Twilio Messages in Zoho Creator?

How to receive Twilio Messages in Zoho Creator The Problem: You would like to post the incoming messages to Twilio into Zoho Creator form. Twilio allow specifying a webhook url to post the message data when an...

AorBorC field note / Last reviewed July 9, 2026

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How to receive Twilio Messages in Zoho Creator?

How to receive Twilio Messages in Zoho Creator

The Problem:

You would like to post the incoming messages to Twilio into Zoho Creator form. Twilio allow specifying a webhook url to post the message data when an incoming sms is received. Is this possible? You do not want to use any intermediate php or any code?

The Answer:

Yes, it is possible.

Step 1: Create Form Fields To Receive Twilio Response

Check Twilio’s webhook response parameters and create field names with exact same names. Refer to https://www.twilio.com

Step 2: Set Up Webhook In Twilio To POST To Zoho Creator

Go to Twilio’s phone numbers page and set up Incoming message action to post to Zoho Creator. Refer to Zoho Creator REST API https://www.zoho.com/creator/help/api/rest-api/rest-api-add-records.html

Sample POST URL: https://creator.zoho.com/api/ownerName/json/appName/form/formName/record/add?authtoken=yourAuthToken&scope=creatorapi

Step 3: Setup Done. Send A Message

And you will see the message in your Zoho Creator Report.

Next step

Need help mapping this workflow?

Start with the workflow, roles, decisions, and system handoffs. AorBorC can map the operating problem, identify the right build path, and define a practical first phase before your team commits to implementation.

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